security present in a train station
With more business activities around us, it’s common to hear news about business-related theft. In fact, institutes, and businesses such as convenience stores, retail stores, and banks are the most common crime targets.
Here, our facilities management solutions provider in NYC discusses 5 reasons your business needs a security guard!
1. Monitoring
Not every security guard spends their time on active patrol of business property. A security professional may be employed to restrict access to an area, check for contraband, check credentials, or monitor video surveillance. A security guard may have specific goals, like opening/closing a business for the day, keeping an eye on the grounds after hours, and watching for shoplifters. These monitoring duties take a fair bit of responsibility off the shoulders of the employees and business owners, allowing them to concentrate on their jobs.
2. Handling crime
When it comes to responding to a crime actively, security guards can receive different levels of training. Some may detain suspects while others may just call the police after taking down details. Based on their requirements, the business must decide whether to hire an armed or unarmed guard and what procedures must be in place for dealing with a suspect if there’s a crime. If you hire a licensed and trained guard from a reputable company, you can ensure that the guard will behave sensibly and capably when there’s an unlawful activity on the premises.
3. Customer service
In some cases, security guards can be customer service ambassadors. For example, a guard may act as a sentry to control access to an area or man a front desk. This can mean that there’s a significant amount of interaction with clients and customers.
Moreover, guards may be able to help direct people to the right location or find products they’re looking for. Guards may also be available as escorts for employees and customers to get to their cars during late hours. Hiring capable, personable guards lets you communicate that your business isn’t just secure, but customer-oriented as well.
a security officer holding a black jacket
4. Prevention
Just the presence of a security guard is a great deterrent to crime. If a business has uniformed protection, thieves will think twice before targeting a business. Professional guards are trained to identify suspicious activity on the spot.
They can react to security breaches after assessing a situation. Compared to a standard security system and camera surveillance, a guard is a greater visual deterrent. It sends a message to potential suspects that you’re serious about your business’ security.
5. Sense of security
The presence of a security guard at a business can offer a sense of security and peace of mind to the customers, employees, and business owners.
Employees working in risky areas are easier to retain and are more productive when they don’t have to worry about personal safety. It also conveys a message to your customers that you care about their safety and are willing to take steps to ensure it. This is especially important for businesses that are located in high-crime areas or deal in extremely high-end merchandise.
Facilities USA helps keep your employees, assets, and property safe
Facilities USA offers comprehensive end-to-end security solutions and services for your residential complex, hotel, or business.
Reach out to us now for more information on our streamlined facilities solutions in NYC!
