Facilities USA does a great job in providing a seamless relationship with on time delivery of the product, immediate problem solving and exemplary foresight for oncoming issues preventing any bumps in the road with the account relationship. With this service, we honestly forget problems can occur as Facilities USA addresses these and all matters with earnest and is dealing with the issue before it can become a clients problem. Facilities USA is an integral partner to Rainbow Shops.
My experience with Facilities USA has been outstanding. I’ve had great support throughout every step of the process from requesting security to staffing and invoicing and follow up. Your team answered all my questions and responded to my requests immediately. Having the ability to make one phone call when it comes to security staffing allows me the opportunity to focus on the many other areas of my role with CEC entertainment.
Facilities USA is constantly exceeding our expectations and always go above and beyond the call of duty. They have excellent follow up skills and get the job done!
Facilities USA was not only able to staff security for a remotely located location, the follow up to ensure our satisfaction was exceptional.
Prior to using Facilities USA, working with trash haulers and recyclers fell to people in operations. Since going to Facilities USA, it has allowed our operation people do what they are charged with - serving customers. Thanks Facilities USA!
I have found Facilities USA to be very responsive to my calls and emails, follow up has been good and the invoicing is simple and complete. I will continue to use Facilities USA for my security needs.